Help centre
How Reseller OS tracks your orders, fees and profit
40 short pages, one per feature: what it does, what it asks you for, and what it will never do without you. The full guide, with every step, opens once you are in.
Getting started
Set up in a minute, then the pages every reseller uses every day.
- Setting up in a minuteFirst-run setup asks what kind of reseller you are and switches the right pages on. Basic takes about a minute; Advanced does everything.Read more
- DashboardYour business at a glance: the key figures for the period, the monthly goal ring, and a jump to every page behind them.Read more
- OrdersEverything you have bought but not sold yet. Each item is one record, and its status decides which page it sits on.Read more
- InventoryThe stock you have in hand right now. Same records as Orders, filtered to what has arrived.Read more
- SalesEverything you have sold, with the profit worked out for each one. Marking an item Sold and entering the price, date and platform moves it here.Read more
- Pre-OrdersTrack what you have on pre-order, with payment due and arrival dates, reminders, and pre-sales recorded before the item even lands.Read more
Money
Expenses, income, analytics and the tax-year summary.
- ExpensesTrack business costs, one-off or recurring, with business-use percentages, so your profit and tax picture are clean.Read more
- IncomeRecord money in that is not a product sale: a referral, a payout, interest, a bit of freelance. One-off or recurring.Read more
- AnalyticsSee how the business is really doing over any period: revenue, profit, average margin, where the money went, and what your unsold stock is worth.Read more
- Year summary and tax basisA tax-year profit and loss you can hand your accountant, on an accrual or cash basis, with the exact dates it covers and every export labelled.Read more
- Personal trackerA private, on-device note of non-business spending, with monthly budgets. Never counted in your business figures, kept separate on purpose.Read more
- CashbackTrack what a cashback site owes you, from the click to the money landing in your bank, without it quietly changing what an order cost.Read more
- FinanceOne page for what your stock is worth, what money is on its way in, what is still owed out, and the profit for a window. It replaces the spreadsheet you keep beside the app.Read more
Automation
Let your inbox, your couriers and the assistant do the typing.
- Email import and the InboxYour order emails become orders. A confident read is added straight in; anything unsure waits for you in the Inbox. Nothing is ever added or thrown away silently.Read more
- Review inboxEverything waiting on your decision. Nothing here is in your orders yet: confirm to add, route it elsewhere, or hide it, and fix any field the email got wrong first.Read more
- TrackingEvery parcel with a tracking number, in one place, with live status inside the app where a courier offers it and a Track button on every row.Read more
- Help assistantAsk questions, search your orders, work out totals, and make bulk changes you approve on a card first. Your records never leave your device.Read more
Platforms and drops
eBay, Vinted, checkout bots, raffles, tickets, stock labels and investments.
- eBayConnect your eBay account once: real payouts, the fees eBay actually charged, sold orders suggested with real numbers, listings and messages.Read more
- VintedRead your own Vinted account: sold orders, your live wardrobe, your inbox and your wallet, through your own signed-in session on your own machine.Read more
- CheckoutsA live cloud panel for your bots' checkout webhooks: drops, insights, feed. Nothing missed, even when the app is closed. Separate from your Orders.Read more
- Invites and rafflesDrop invites, raffle entries and invite requests read from your inbox, tracked against the address each one landed on, with countdowns, a traffic light per product and a win rate you can trust.Read more
- PASBill the people you run for. Track what each member owes on their checkouts, invoice them, record what they pay, and file it into Income.Read more
- Jig & ProfilesSave your addresses and cards once, then generate checkout profiles from the ones you switch on: one "N to 1" for every address, the first profile as typed or jigged too, and the postcode and house number never changed. Import your profiles from Hidden AIO, Stellar, Cybersole or NSB, edit any batch full screen as a sheet, export it to any of those bots or your own layouts, with an encrypted card wallet and backups that never forget a batch.Read more
- TicketsEvent tickets with a countdown to the event, the sale, the transfer, and the after-event payout each platform still owes you.Read more
- Stock Check and barcode labelsCount your stock with a scanner or entirely by hand, and track each batch's real cost. Scan a sold item and its sale lands on that exact unit.Read more
- InvestmentsThings you are holding to sell later, with what they are worth now: sealed product, cards, gold and silver, priced from real completed sales.Read more
Your data
Backups, imports and exports, more than one business, sharing a win.
- Running more than one businessKeep two sets of books completely apart, without your order numbers clashing, and switch between them in the app without restarting.Read more
- Share a winTurn your latest flips into a clean image for Discord: pick the sales, the stats, your income or a bot drop, then copy it, save the PNG or post it to the success channel.Read more
- Settings tourWhat is where in Settings: preferences and optional pages, Customise, Set Up, Data Manager, email import, backups, Device Sync, your directory, the product catalogue, fee rules, businesses and your licence, each with a link to its own guide.Read more
- Customise the appThemes and the theme studio, type and zoom, and where pages and dashboard tiles sit.Read more
- Simple viewShow only the fields you use when you add or edit, one page at a time, with a live preview of the form.Read more
- PreferencesYour first name, currency, region (which sets the tax year) and app language; which optional pages show in the sidebar and which ship on or off; Display, Dashboard cards and the Tickets page panels; the Calculations switches (Include Income in Revenue, Include Expenses in Profit, Unrealised profit, FIFO or Average cost basis); and Streaming mode, Return alerts, the Update sound and Invite alerts.Read more
- Your directoryThe saved name lists behind every picker (retailers, brands, emails, banks and cards, sales platforms, income payers and categories, venues, expense stores): how a picker saves a new name the moment you type it, the Bank : card bulk syntax and free-text card labels, what renaming or deleting a name does to orders that already use it, the ten-second Undo toast, and the guard that stops a list being wiped.Read more
- Product catalogueYour product library, built from your orders and pre-orders: one clean title and picture per product, reused on the order form and by email import (an exact match applies on its own, a near match is only offered), plus Possible duplicates, Ignore, Merge with the KEEP badge, Tidy brands, Tidy titles, Tidy up, groups, brand logos and Set image on a table.Read more
- Fee rules and return windowsGlobal selling fee rules you save once (name, percentage or fixed amount, enabled, which platform), how a sale shows and skips them with Apply global fees and Extra fee, why a fixed fee is charged once on a multi-item sale while a percentage is charged per unit, and a returns period per retailer that fills in automatically.Read more
- Import and exportHow to import a CSV into Reseller OS (drop zone, Adjust columns, the What might be wrong box, skipping bad rows, the Quantity question), download the nine blank templates, export any page as CSV or the whole business as a multi-tab Excel workbook with a date range, and round-trip a file through a spreadsheet without doubling a row.Read more
- BackupsWhere backups go and how often you are reminded, what the dated backup folder holds (the JSON that restores, optional CSV and Excel copies, receipts and photos), the backup taken before every app update, backing up to your own Google Drive, and restoring with Import full backup, including the copy taken before any record changes and the Device Sync warning early access accounts see.Read more
- Your licenceActivating Reseller OS with the licence key from your Whop purchase, what the License panel shows (Licensed to, Whop account, License code, Status, Beta access until, Last verified), moving to another computer with Unbind this machine, the device-limit message, the 7-day offline window and the License check unavailable screen, and what happens when beta access ends: nothing is deleted and Download all my data saves everything as one zip.Read more
- Device SyncTwo-way, end-to-end-encrypted sync between your phone and this PC: the Coming soon card most accounts see today, and for early-access accounts how to create a sync group, pair the phone with a QR code and a confirmation code, what syncs and what stays on the PC, Sync now, Turn off, Remove, Unlink this device, and the two ledgers of held deletes and resolved edits.Read more
- Discord updatesPost colour-coded updates from Reseller OS to a channel in your own Discord server: new orders, sales, reminders, delivery updates, the daily market brief and a weekly summary.Read more
Want the full guide?
Every step, every button and every screen is written out in the member guide. Join the waitlist and it opens with your account.
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